// Insights
Ideas from the frontier.
Practical thinking on AI, engineering and building digital products, from the people doing the work.
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AI · 6 min read
AI agents for business: what they are and where they pay off
Agents go beyond chatbots by taking actions in your systems. Here is a practical guide to the use cases with the fastest ROI.
Read article →Engineering · 28 Sept 2026
RAG vs fine-tuning: how to teach an LLM about your business
Two ways to make language models know your data. When to use retrieval, when to fine-tune, and when to combine them.
Read →Strategy · 10 Sept 2026Custom software vs off-the-shelf SaaS: a decision framework
When does building your own software beat buying a subscription? A simple framework for founders and operations leaders.
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